I have been purchasing from Flipkart.com and I believe that they are one among the few who are reliable and provide good service. I never had an issue with any of the products delivered by flipkart.
I have been ordering various products\items from flipkart.com for more than 2 years and I think the only one improvement area is that they should provide good discounts which is not happening and which is actually taking away their some part of business to other online shopping sites.
Flipkart, please focus on this and try to provide good discounts so that we get good prices and prompt service while you will get our loyalty and we say "Mera shopping ka only address - Flipkart.com"
Cheers,
Venu