I am using this website for purchasing and shopping since four to five years. Flipkart is an awesome E-Commerce website for Shopping of any kind of products. You can find any product here wheather it is Faishon related, Automotive related, Electronics, Mobile Phones, Artificial Jwellery, Books or anything. You can easily get here
From my experience,
The product of Flipkart is very good ans it reaches to the customer within the promised timeline. If due to some reason the delivery get delayed, then Flipkart returns the Shipping Charges that was collected from the customer initially for that product.
Normally flipkart delivers it's product by a courier company E-kart Logistics. It's deliver is very fast and after shipping you can track your order and get information about it's each activity very easily just on the Flipkart.com website or Flipkar Mobile App.
If you have any queries regarding product, you can contact the seller also.
The helpline service of flipkart is also very good. There are different ways to contact the help centre very easily.
You can call on its tollfree no.
You can request a call back from the app in which the Customer Care Exceutive will call back you on your registered mobile no within 5 to 15 min.
You can mail you query and they will reply within 24 to 48 hours.
You can chat online with the Customer Care Exceutive.
Some cons of Flipkart is that there are many locations where they don't deliver the product. There are also some fraud cases faced by the customers in which they order the product paid for it and recieved something else. But I have not experienced any of these cases.
From my experience Flipkart is one of the best shopping platform.