Flipkart is the most trusted and a good platform for purchase but when it comes to cancelling a product and / or returning a product its a big headache . its won’t come to pick your item, if the item is shipped its really hard to cancel it.
Has being an indian company and having huge population still they don’t have service to many part of india.
sometime if you call them you check your oder for the return they say that it can’t be changed cause its not fit for the return policy .