I was interested to buy one phone from Flipkart, and I had a question for the product which Flipkart REJECTED terming it as "IRRELEVANT QUESTION"(attached below)! So customer queries are now "Irrelevant" for Flipkart? Very well, my intentions to purchase a phone from Flipkart just became "Irrelevant" too, in fact Flipkart itself just became "Irrelevant" for me, I am permanently dropping the idea of buying from Flipkart.
Those who are familiar with Flipkart know that negative reviews are restricted to a limited number in Flipkart, that’s why even products that are consistently rated poor in other sites get good ratings in Flipkart, now it seems that they even reject questions that they don’t like, Amazon doesn’t do such things so blatantly.
Flipkart email reply as below:
Dear Debasish,
We noticed that your question on Lenovo K8 Plus(Venom Black, 32 GB) does not fully conform to our internal guidelines.
We request you to submit your question again as per our guidelines. We will review it and then make it live on Flipkart.
You asked: Some reviewers and certified buyers are mentioning that the phone does not have VoLTE, please confirm if Jio voice calls work smoothly in this phone without installing the’Jio 4g voice’ app.
Reason for not-approving the question: Irrelevant question
For any concerns or queries, please feel free to reach our 24x7 Customer Care for help.
Thank You!
Team Flipkart