Your review is Submitted Successfully. ×

Flipkart

0 Followers
2.5

Summary

Flipkart
Atul Kumar@kartik770
Oct 08, 2016 04:01 PM, 1619 Views
Flipkart best online site

Don’t buy any memory cards manufactured by Samsung.


Go for any other brand who provide warranty.


I am using a Transcend 8gb memory card since last 2 years without a single problem which I bought from flipkart only.


But this Samsung Evo 32gb memory card got corrupted only after 32 days!


As the 30 day replacement warranty was over I asked flipkart customer care people what to do and they advised to visit Samsung Care for the warranty as it is covered under warranty as per samsung.


When I visited a Samsung service center, to my surprise they said they don’t support any warranty for memory cards!


When I asked them that "then why have you mentioned 5 years warranty on the product on internet sites." they said it’s written but they don’t provide any warranty.


WTF!


ALL Hails to FLIPKART.


I reached back to flipkart on this issue and by that time it was 37 days since the product was delivered to me.


Within 15 minutes I got a reply that "The product will be replaced and we are very sorry for the inconvenience caused."


:):) Within next 2 days the replacement was done and my new memory card was in my mobile:):):0


Thank you Flipkart for keeping the customer service high.


But this was also a Samsung Evo 32gb Memory Card.!

(0)
Please fill in a comment to justify your rating for this review.
Post
Question & Answer