Hi mouthshouters,
let us talk about a famous online brand of india called the "flipkart" and to be very frank with you I have used it several
times and will continue in future as well so, you can take this review of mine seriously. as we all know flipkart is not the
only online shopping site, yes many more are there like snapdeal, amazon etc but regarding marketing point of view,
flipkart has a very good share in indian market and this credit goes to its marketing strategies and the most important
factor is,
the customer service.
LETS TALK IN DETAILS
Customer service:
its customer satisfaction is really good.my own friends also love this brand because of its delivery speed and authenticity.
product reach on time
it takes special care of delivery speed.
it have nice communication channels like its customer care support, continue mailing service which provides every detail to track your order
All the delivery boys are all quite good at behaviour which reflect company’s customer relationship/public relation.
product quality:
all flipkart product are 100% assured by its own team and to proves this flipkart has a nice trusted brand ambassador yes, the "shahrukh khan". so we can trust.
genuine product with all reputed brands.
while delivering, its packaging is really good which avoids serious damage.
the app and website:
the app and website are quite user friendly which saves a lot of user’s time.
the website or the app doesn’t hang.
website and apps provide exciting offers during festivals which are very catching.
even with a normal internet speed we can easily operate the app or the website.
reliabilty:
it is very reliable and it proves over the years.
payment system is authenticated.
it has a very good online payment system which is very easy to use.
if one is unsatisfied with the product’s look, size etc then, one can exchange it within a week which increase its value in the market
one can completly trust my personal experience and this brand and start using it.
HAPPY SHOPPING!