Back in 2014 & 2015 I used to shop online using Flipkart, mostly books, the delivery was prompt and COD is preferable as at that time I didn’t had debit cards and net banking and all.
The customer service was good as there wasn’t any damaged product, the goods were as expected and well in description.
Nut when I came across other online sites like Amazon, I came to know that Flipkart was more costlier than Amazon.
And as an Rational Consumer I had to switch to Amazon, and the last product I ordered at Flipkart was a Microwave oven of Bajaj Company. That was the best electronic device bought online.
Then recently in November 2017 I came to know through my friends that Flipkart phone exchange offer was good and they charged ?100 for picking the phone and delivering the phone at our door. I thought this idea was wonderful then I planned to exchange my Oppo Neo 7(which I bought earlier this year) to get Paasonic. I bought my Oppo for ?9000 and I was shocked to see the exchange price for my phone was ?1050 and the cost of Panasonic was 6999 - 1050+ 100= ?6050. It wasn’t What I expected, No one would ever sell their newly bought phone for just ?1050. I had to drop my idea of buying a phone online. This was my bad experience with Flipkart.
And again I tried to give a second chance I need to buy Twilight books a set of 5 in Flipkart which costed ?1500 before buying it I checked it in amazon, but it wasn’t a set I found them as separate books which totaled ?1250.
Again disappointed by Flipkart, as the prices are high. In short I could say that Flipkart stands second to Amazon.