I heard a lot about flipkart so I decided to buy my new phone from flipkart so I order lenovo A6000 and as per expected delivery I got my phone within 10 days but when I start using it it has touch problem and some part of scene is not working so I call to their customer care and asked for replacement but they say you have to install an app that is smartapp and with rating of this app we will decide we should replace or not. But play store is also not working in it.
I tell this to them but they do not agree with this so I call 14-15 times on that day and finally they transfer my call to higher authority and they refund my money so they have very poor customer service they just waste my two days