I have buy new phone realme cy21 and found its key was not working then flipkart replace it and when I received new phone flipkart send me used phone. I was observed this form dating on backside and found in setting in battery option that phone is charge before 45 days and screen use 23 minutes. It means phone is in used condition. Aur ye koi maan nahi raha he company kabhi bhi fully phone chadh nahi karti he aur yadi karti to puri information erase kr deti. Flipkart nahi kr rahi refund bahut bekar sarvice he flipkart ki. Koi samm kharido to review jarur read karna mera. Lie bolte he aur customer ko fasate he customer care vale aur resolution nahi milta barabar mere issue me koi phone check karne bhi nahi aaya aur request reject kr rahe he baar baar me sahi bol rah hu yaa galat ye phone check kr ke confirm to kiya jaa sakta he pr nahi kiya flipkart ne aisa aur phone muze use karna padega majburan