Im a regular buyer from Flipkart, when I read all the negative reviews regarding Flipkart I felt disappointed as its not my own site but I got the service and quality which I never got from any other website.
Once I cancelled my order they refunded my money the same day, once they failed to deliver my courier on the scheme one day delivery they returned double the money I paid extra for one day delivery.
Whether to contact customer care on their toll free number 24/7 its very easy and definitely they will help you. After all these experiences, I felt blessed with this wonderful website. Hats off to Flipkart I request you all once you definitely try this and after that only write your honest review.