Very efficient Customer Service, on time product delivery, genuine products, many offers such as end of season sale etc. Discount scheme on products.Easy connections are available between the delivery agents and customers.Delivery Status shown on the website that where the package has reached? Notifications on the mail is provided too if we turn on mail alert. Flipkart application is also avaiable for andriod and ios. and that too is very user friendly. its very reliable for users.