Customer service is good.every products in the flipkart are trustful.delivery time is on time and the app and websites are user friendly.i have experienced the flipkart service many times.i will explain one incident about this site.once I ordered a mobile phone from this site.it came just before 3 days.after 7 days of its delivery I came to know that there is another mobile better than this, so asked them for exchange, i thought they will not accept it, but they may mailed me they are ready for exchange of my mobile.this is the best of all shopping sites