Flipkart now E-commerce giant in India. It means it have ego to sell products. I was looking one product on filpkart same as snapdeal and Amazon, I realized filpkart price 10-20% higher in comparison Snapdeal and Amazon.
I think one day filpkart.com will sell product over MRP just like Quikr.com
Good customer service is not everything, first improve product quality and price.
Same product but high difference. See in image -