I had ordered a Lenovo K3 Note from Flipkart on Big Billion day for Rs 8, 279 by applying the discounts on their app and credit card. The tracking details showed the progress and on the day of delivery I received a SMS stating that delivery was not possible today and they would get in touch with the details later. Soon after that my order was cancelled. When I called their customer support, they asked me to send a mail. In response to my mail the Flipkart people are saying that the order cannot be re-instated due to technical limitations and I should place the order again at the current price(without discount). I have not got the refund yet.
This simply means that the Flipkart is enjoying customer’s money INTEREST FREE for weeks together and are not delivering the products at the discounted rates. There is another similar complaint on this site.
Even writing to the Flipkart CEO and top brasses has not helped and this reflects the poor ethics of this fraudulent which is growing simply by hype. There should be legal provisions in our country to stop such malpractices which are happening online.