I have purchase Karbonn Sound Wave K451+ mobile from flipkart on Nov14 after 2 days its giving me trouble for same I contacted to flipkart for replacement but they could’nt so I decide to use this & now from last month keypad of mobile is not working I visited their service centers(bhopal)
1)Reva mobile(They open & check the mobile and told me that repair not possible here pls go to other service Center) then I went to
2) M/s United Telelinks(blr) Ltd:- they told me that I have purchased it from flipkart & it is delhi product hence they will not repair under warranty if I pay them they will repair it within a day finally I reached to third service center
3) Chahat Communication:- they are saying that I have purchased this mobile from flipkart hence there is IMEI issue so I have contacted with flipkart on 17th Mar 15 they give me contact no. of dealer(Guruji Telecom) on 23rd Mar 15, dealer told me to send details on their mail. I have shared details with dealer on 24th Mar 15 & very next day I have contacted with them dealer response me that yes there is an issue with IMEI pls return it to flipkart they will refund you or replacement for the same I have connected with flipkart 4 times but they are not providing any resolution.
customer care number of Karbonn never connected I recommend every body never purchase karbonn product if money matters for you if dont pls go ahead. From 17th March 2015 I have chasing flipkart /Dealer & service center no one responding me. I have raised complaints in flipkart 5 times but not getting any resolution, Service center denied to repair under warranty just because I have purchased this mobile from Flipkart, Might be flipkart sold me duplicate product thats y they r not responding this is very irritating I have purchased several product flipkart & I have suggested others to purchase from flipkart but now my thinking is changed due to this. Friends pls do not purchase any product of karbonn the worst Experience I ever had & ay no to flipkart. Shame on you flipkart. Regards,
Tarun Dey
9039275306