I am an Online shoper. I prefer online buy becoze they suplly original items.mainly I shop in other site but all items are not available in all sites for that I switch to flipkart.
costomer service is good they call back but when we want to communicate with them the ivr calls not clear to hear and understand thats why many times I cant communicat.Product qualiality is goog from mid range to high.many time we got different products which we saw in picture or written for product describtion.
One thing I hate in flipkart is delivery time.It has take maximum time to deliver the item from other sites and many times I get item from 7 -10 days latter where as other shoping site deliver item in during 4-7 days.And also the bad corrier choosen by Flipkart becoze I tracked and saw my item was showing Out for delivery but after 3 days they didnt deliver me or didnt contact me at the last I contacted them.poor corrier services I faced.Aap is good interface and smooth to operate but they should give all tracking details in app or in website.