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Flo Mattress

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4.4

76%

790 Votes

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Summary

Flo Mattress

Prajakta Shaikh@prajaktashaikh

21 days ago, 104 Views

FloMattress Cares

FloMattress is working closely with MouthShut.com to enhance customer satisfaction.

No delivery no refund

I did not receive delivery even after 3 weeks (promises time 5/7 working days) so finally I got fed up and cancelled the order. Now I am not even getting my refund.. It’s been more than a week. I have been informed that refund will take 5-7 days.. And usually the refund is processed after the product reaches the godown. Pathetic service...

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Brand Response

FloMattress

12 days ago

We sincerely apologize for the inconvenience you experienced. We understand the frustration caused and we truly appreciate your patience. We are happy to inform you that the issue has now been resolved and the refund process has been successfully completed. Thank you for bringing this to our attention and for your understanding.