I had horrible experience in the Food World at J.P.Nagar. The only good thing about this store is it is very close to my residence. Every thing else is just stupid.
I went to buy some grocessories to this store at around 7.30 PM on 29/07/2008(After coming back from office). This store has only 2 billing counters. One of those does not work through out the year. 70% of the time there are not people to operate and remaining 30% of the time the sensor (MICR Reader to read bar codes) attached to the billing machine does not work. I finished shopping in 15 minutes and there my pain started. There were 2 people already standing in the que for getting the billing done.
So I waited for my turn. And my turn came after 25-30 minutes because the gentlemen ahead of me has shopped his monthly grocessories. Secondly the billing assistant is too slow, they do not know how to operate properly, they have to call the manager to authorize for the offers, and so on. When my turn arrived and I just given my items for billing, another person who was not at all in the que he came like a hero and given just single item for billing and the billing lady (Neelima) first billed him. I was first surprised to see that happeing in a store like food world. When I questioned her why she billed that person first, instead of saying a sorry or apologize she started arguing and said since it was only one item she billed him first. When she started arguing, I lost control over my temper and just left the items that I was planning to buy on the billing counter and left the place.
I was a regular customer of that shop and used to buy goods worth at least 4000-5000 a month. Since that day I stopped going to that shop and now I go t Everfine Supermarkets near Brigade Millinium where the guys are very good.
The foodworld does not store wide range of goods.
Do not trust their billing machine. The amout billed is some times higher than the MRP on the package (Kanan Devan Tea - 250 Gms packer, MRP 37, was billed for Rs.40/-) .
The operation staff are not educated and most of them can not understand english/hind.
There is no parking place.
Store Manager (Ravi as displayed in the store with photo) never available.