I can still recall that day when I first order something from foodpanda, the time was around 9: 00 PM and the worst part on that it was raining heavily.
I ordered some chicken biryani dishes with 5 cheese naan along with two chicken kolhapuri from a restaurant in our locality.
As my payment gateway was online, as their application is very clean and user friendly which helped me placing my meal.
The meal was about to be delivered in 45 minutes but due to some circumstances it was late by 35 min and I was totally scared, so I called the customer care department and we had a quick conversation and they assured me, that dont worry you will be getting your meal within the next 5 minutes.
And after 5 minutes I got a call from foodpanda support and now the most loving part, they gave me a Rs. 250 coupon code as compensation which I can order any thing from foodpanda.
And from that day, I became their daily customer, and believe after that incident I never got my meal late, infact they do have some cashback and discount if you pay online