Patient Admission Date & Time: 12th November 2025, 12:50 PM Initial Diagnosis: Pneumonia Recommended Investigations:
CT Scan (Kidney and Chest): Advised by the attending doctor. Initially quoted cost: ₹11;, 500 per scan. Final bill shows ₹18;, 000 per scan, which is significantly higher than the market rate of ₹7;, 000₹8;, 000.
Blood Tests: Conducted three times within 24 hours, including one test with only a 2-hour gap between them. Total cost: ₹10;, 000. The necessity of such frequent testing is unclear and raises concerns about overcharging.
Treatment Timeline:
12th November 2025, 5:00 PM: Patient was moved to MICU after diagnosis and completion of formalities by 7:00 PM. Patient was stable and ready for a minor procedure to remove fluid from the lungs.
Delay in Procedure: Despite the patients stability, the procedure was not performed on the same day. There was no communication from the medical team to the patients attendant, and security did not allow visitation.
13th November 2025, 6:00 PM: The procedure was finally performed, resulting in a delay of approximately 22 hours.
Doctor Communication: Multiple doctors provided inconsistent explanations:
One mentioned the complexity of lung chambers and the need for an expert.
Another cited the thickness of the fluid.
A third explained the use of a medium-sized tube for fluid removal.
Administrative Response: The admin team was unable to provide a clear timeline for the procedure, citing doctor availability and prioritization of critical cases.
Treatment Provided in ICU:
Antibiotics, paracetamol, and painkillers were administered.
The patient remained in ICU for 3 days.
Cost Concerns:
CT Scan: Final billed amount of ₹18;, 000 per scan, compared to the quoted ₹11;, 500 and market rate of ₹7;, 000₹8;, 000.
Romsons Romo Drain: Market cost approximately ₹2;, 000; hospital charged ₹10;, 000.
Concerns Raised:
Delay in Procedure: Despite patient stability, the procedure was delayed by nearly a full day without proper communication.
Lack of Transparency: Conflicting information from medical staff and lack of clarity from administration.
Restricted Visitation: Attendant was denied access until the next day at 11:30 AM.
Excessive Charges: Significant discrepancies between market rates and hospital billing.
Questionable Testing Frequency: Multiple blood tests within short intervals without clear justification