I have been chasing the Fosroc team for more than a week for my site visit. However, while they promise to visit the next day, they never show up. It is futile to call or send messages to them. If one is busy, one should have the courtesy to call back once free. They lack this basic courtesy. If one is not interested in making a visit/ get business, just say so. Do not make the other person chase you.
If this is the behavior of the Sales team( sales team need to be more enthusiastic to make sales), I wonder how their customer support will be post making sales.
I had been interacting with Mr Thyagraj and Devraj from their team.