Order Id: FCVA141213104874921 Recharged Date: 2014-12-13 Recharge Amount Rs. 250.0
The Recharge Was Not Successful.
My Money Was no Where Found.it Just Gone.
1.Money Was Not Credited to my mobile main balance.
2.For unsuccessful recharge it was not in Freecharge Credit.
3.Nor Refund In Bank Account.
Now Comes The customer Support
1. Thank you for choosing to recharge with us. It seems like your payment was unsuccessful, because of which the transaction wasn’t processed. There is nothing to worry about though, your money is completely safe and will be auto-refunded to your bank within 5-7 business days.
Please let us know if that does not happen and we will look into it immediately. in case you used a promocode in this transaction, the promocode is still valid and you can use it in your next transaction.
In case you picked any coupons, they will not be sent across since this transaction failed, please pick them again in your next transaction!
We once again assure you that your money is safe and will be refunded to your bank automatically.
Me: What is this? After 16 days I get this Reply.First You Tell me that Refund will be done in 5-7 Working Days Now need More Time to Verify! Shocking
2. Dear Customer,
Can you confirm if you got this verified with the operator against the transaction id 08422594491312201400?
We believe this transaction is successful and in case it is confirmed as failed by the operator, we will get it re-checked with our recharge partner again.
Me:Great Service! Cheating At its Best!
The Problem Has not been resolved.I Have Not received my Balance in Mobile nor a refund in bank account nor in freecharge Credit. Where is My 250rs?
First You Ask for 5-7 Days to refund in bank account then ask for 24 hrs to contact Operator.Now telling me that that the problem is resolved? Wow great Service...
Where is my Money Safe!
3.
Dear Arnav Akarsh,
We believe that your ticket # 1141124 has been resolved.
That till date 30.12.2014
Happy New Year . Cheaters!