ON 26-05-2017 I ORDERED SOME FOOD FROM THE SITE WITH ORDER NO: FM4954460 AND GOT A CONFIRMATION THAT IT WILL BE DELIVERED BY 45 MINUTES BUT AFTER WAITING FOR 35 MINUTES I CALLED THEM FOR AN UPDATE AND AS THE IT WAS STILL NOT SHIPPED BY THEM, THE CUSTOMER CARE REPRESENTATIVE ASKED ME TO WAIT FOR SOMETIME TO CONTACT THE KITCHEN AFTER TWO MINUTES TOLD THAT WE ARE SORRY BUT WE CANT DELIVER IN TIME AS THEIR IS SOME TECHNICAL ISSUE, SO THE THING IS NEVER ORDER FROM FRESHMENU IF YOU WANT TIMELY ORDER AND THEY WILL ALSO NOT CALL YOU FROM THEIR SITE TO GIVE YOU THE UPDATE ALSO.