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Summary

Gati Courier and Cargo Service
Hari Madhav@Hari_Madhav
Jun 22, 2013 03:31 PM, 5749 Views
Use GATI and your patience too will be couriered

One of My consignment (192575954) is couriered through this company and I used to keep track of this consignment though their website. after several days of following and tracking, one day I am astonished to see that tracking says that customer requested to deliver the product other day/Delay delivery!!


No one spoke to me and I (customer) did not place any such request at all! So this is the way these guys defend them selves by providing false information rather than assured delivery. Avoid this company like plague!!

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Dear Customer, We are sorry that your experience with Gati wasn't as pleasant as promised. Thank you for reaching out to us. We sincerely apologize for the inconvenience caused. We are constantly improving our services each day to reach our customers' expectations and your feedback plays an important role in the process. We apologize for the delay in our response and understand that the issue is most likely resolved by now. We hope that your next Gati experience will be as seamless as you would expect. Please don't hesitate to reach out if you have any other concerns.Assuring you of our best services always.Customer Service Team Gati-KWE
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