Ever since I actively started participating in MS – writing reviews, reading reviews, commenting on them, rating them, I was wondering who could have started this portal and for what purpose. What could be the real purpose of this portal, let me list down below what came to my mind and then probably somebody will opt one/few/all of them or may come out with a different option(s).
One of its own kind of portal where people can raise voice as a consumer (consumer of a service or product). Or a place where one can present good or bad points for a service or product which he has tasted.
But this is a non profit venture if we just stop here.
I have seen members on this portal seriously sharing and contributing their experiences and reading the contents shared by others. It is providing us a good platform to write freely (but in a disciplined manner of course). But again who is getting benefited by all this and how?
Is this a Business or a Charity? If Charity then of what kind and what are the objectives? And if business then who is buyer and who is seller and what is being sold?
Is it win-win, win-loose, loose-win or loose-loose for MS Members and the MS Management. Why MS is taking so pain to provide space, non stop services to let people share their views?
For a moment if I think I am MS and I start a similar sort of Portal, I will tie up with big corporate companies to provide them first hand experience of the end users/consumers without any big investment (Corporate Companies keep on hiring Survey Agencies to get the consumers feedback for various purposes). I may charge on monthly basis a fixed amount or may be based on number of cases.
Or has it taken the responsibility to take common man’s voice to corporate sellers. And get their issues resolved / addressed. Is it another consumer forum?
Or is it a platform to gather all people of India/world under an umbrella and share their experiences, pains, good points as a consumer so that the others get benefited?
A large volume of is useful information (consumer’s feedback) getting accumulated every hour on this portal servers which could be very valuable for corporate, industries, researchers, scholars, analysts, marketing gurus and trainers et al. what is happening actually to this data?
Who will answer?