Phishing is an attempt to get personal data, such as online banking or the credit card, via bogus Internet pages, e-mails or other messages. Often the fraudsters use Trojans, ie a software that attacks your computer, tablet or smartphone or the operating system. Once you suspect an attack by phishing or Trojans, please contact your VR Bank Südliche Weinstrasse-Wasgau eG immediately and block your access to online banking or your credit card. Read our tips and advice on how to identify and deal with phishing and trojans.
To detect phishing emails and trojans:
Phishing e-mails
With phishing e-mails, fraudsters try to mislead you by e-mail, on a false pretext, to a transfer, to specify your access data to online banking or to award your credit card data. There are many variants, but they all have one thing in common: they use pretexts, fake sender addresses, web pages, and submaster masks, which are similar to a banking application or a familiar merchant page. Here are some examples of phishing email content:
You are prompted to update software or bank data.
You are warned about phishing mail in a phishing mail.
You will receive a forged reminder - for example, for your telephone or GEZ invoice.
You will receive an email with an attached document to check, or with a form you are supposed to fill out, which has an unusual file format(.EXE, .SCR, .CMS .).
You are mistakenly noting that your credit card or VR-BankCard is said to have expired.
You will be prompted to renew your password.
You should confirm data for surveys or contests.
Trojans with Trojans
Fraudsters often work with malicious software(malware programs) called "Trojans". This malicious software "cross-fades" the online banking website with its own content, which corresponds to the actual design of the bank. You are prompted to enter a TAN or to transmit the mobile phone number, for example in connection with the installation of a software on your mobile phone. In the assumption of being on the correct online banking platform of his bank, the recipient then enters his data there.
If suspicious, immediately lock the credit card
Should you
Have accidentally discounted your credit card data,
unusual behavior of your computer when entering card data,
not executed sales on your mobile phone get displayed for approval,
you may notice unusual or unfulfilled sales in your card sales,