On 22 sep 2016, I buy the school bag of rupees 799 from flipkart.com(online shopping), Then I am going to the payment page than I select the debit card and my payment has been debited from my bank account but the order will not confirm, Then I suddenly email them and I am not proper satisfy with the email at that time I call the customer care number and then they explain me that your money would not come in the flipkart account it is transection error, your money is credited to your account in 8 days.These is proper answer I want to hear.
This the one of the use of the use of the customer services. They were trying to give a good and easy solution to your problem.
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The other thing is authentication that’s user get after the solution is given.