I booked a cab from your website and I am here to inform you what issue I have faced during the trip it was a horrible experience to me as your drive and your customer care both are pathetic and the car provided by your company is a trash can. even though we manage to co-operate with this but on the 2nd day of the trip the driver whose name is Mr Sainath No. 7021497039 Locked the keys inside the car at the time when we have to start the next day trip at 7am. after this we waited for around 3 hours then we booked another cab but at 11am when we said that give the bill he said you have to pay for yesterday and for today
and I said but why today its your fault that we are not using your cab today and we wasted 4 precious hours because of you so he said that is not my fault and started arguing with my sister and my mother he wants 400km*10 and 500 da and 1000 tax but we said we will pay only 4000 rupee and rest is his penalty and over that your customer care also saying that dont let them go from there. If You are going to take action on this then tell me otherwise I am not going to sit quite this driver said many bad things to my family and some of my stuff are still with him As we can file fir for steeling those stuff.
this is the mail I sent to getmecab which no action has been taken yet.