I have tried phoolwala.com and a couple of other websites but have been disappointed till now. However Giftstantra did what they said they will do. We sent some flowers and a cake to my sister in law on her birthday and I placed the order on the 7th Dec to be delivered on the 8th. I was skeptical but wanted to try this service anyways. The next day I called their customer service number in New York and the person on the other line said she’ll check and get back to me.
Within 5 min I got a call from the same person saying the package has been delivered at the address and received and signed for by the recipient. When I called my sister in law she said the flowers were fresh, the cake was really good and they waited to deliver it to the her directly. And to top it, they called the recipient to make sure everything was fresh.
Excellent customer service. I usually don’t write reviews, but my frustration at not finding a good gift service combined with finally finding one made me sit down and write this today. I would definitely recommend their service.