Your review is Submitted Successfully. ×

Glovve

0 Followers
1.7

Summary

Glovve
sanjaydixit3649@sanjaydixit3649
May 03, 2019 09:01 AM, 549 Views
(Updated May 03, 2019)
Good service if you want to break your household.

From glovve I shifted my 1bhk from Andheri east to Mira road east on 30th April 2019.


I booked this service on 25th April by paying 10% of the payment.


After that I repeatedly call customer care ( Bhavesh shetty) for visit home to check inventory. But he couldn't do this. On 30th April Glovve brought a small tempo which was insufficient. So they tried to put everything in a single tempo. because of that many items were broken. We shown them few but they said sorry pls manage it.


But after a day I found my brothers Imported Guitar was broken. I raised the complaint to Sagar Ingole who was so called dedicated manager during the shifting.


He rudely refused everything. he said Guitar was not included in the pre list of inventory and no insurance was taken for it.


Its simply means that if one doesn't take insurance it means they can have a right to break anything.


Also refer the website of Glovve in that it is clearly mensioned that we take responsibility of all the products.

(0)
Dear Sanjay,Your booking was for Local Move in Mumbai on 30th April. The volume of goods as per the item list provided by you was for 495 cu. Ft. Based on this volume, the vehicle that was a Bolero Pickup - 10ft vehicle with 650 Cu ft capacity.You cliam your Guitar to be damaged; Items like Guitars are delicate items that need special packing.Your inventory list, however, did not have a guitar. Had you informed us, we would have brought a guitar box which we specifically use for packing musical instruments. We always recommend customers to disclose such critical and high value items to us well in advance so that we can plan for the same. We also recommend taking insurance for such high value items so that we can process claims in case of any damages.
Please fill in a comment to justify your rating for this review.
Post

Recommended Top Articles

Question & Answer