One of the worst airlines I have come across , my sister has to come to our mother from lucknow to mumbai and she was at the airport before an hour the flight was suppose to board but there were announcements going for other airlines but this pathetic airlines did not made a single announcement, no displays anywhere, and when she asked at the airline before the time of take off they lied to her and other 4 passengers that the flight has already left and after telling them that our mother is unwell and she supposed to reach mumbai on a urgent basis still they didn’t help her and did not inform her that there is another connecting flight after 15 mins and asked her to pay 3500 more for next day flight if you really want to see your mother and told the same thing to other passengers, there was no single support from the airlines. Guys whatever review you see here are fake as even I suffered such issues with this airline but that time it wasn’t an emergency so never complained, I would suggest go for Indigo , jet airways or air India .. they have no ethics and values as they show .