We were having Godrej Refrigerator in our family. I wish to give some positive and negative aspects of the above Fridge and the Company.
Godrej by Brand and Company commands excellent reputation in India.
But the Higher Management is not taking any serious steps as to how to grasp more share in the Market. That is by way of visiting the individual Customers through the base they are maintaining through their Offices and Dealers.
About an year ago their Marketing Team invited me in Salt Lake on a Roadside Show
and assured that they would be giving me free Service if I own a Godrej Fridge and shall send a Team to your place to inspect your Fridge. I wasted 30 minutes of my precious time in my LIFE to give Customer Base of about 30 people whom I knew owning Godrej Fridge and I was also foolish enough to inform my relatives that Godrej People would be calling you over the phone number I had provided to the Marketing Team. TILL NOW THE CALLS YET TO COME.
The Compressor in the Fridge also give out blaring noise and especially we feel disturbed in the Night during the sleep.
Ultimately in In Laws sold out the Godrej Fridge and brought Electrolux recently after getting fed up With GODREJ.
IT IS HIGH TIME THAT THE TOP MANAGEMENT PULL THEIR SOCKS AND START WORKING ON THE ABOVE ASPECT.