Hi,
we have purchased TWO - Godrej GSC 12 MINV WOM 1.05 Ton Inverter AC from Girias, Malleshwaram, Bangalore on 21-April-2015, Bill Number: FS/MSM/142.
As part of purchase, free standard installation is promised by Godrej. We have called Godrej via girias for installation, with call number: N2904764625.
Today (30-April-2015), Installation person (Technician) has come for installation and started putting hole into room wall, with hammer and some sort of iron rod, which in turn created a hole on wall which is very uneven and not in proper round shape.
They did not use or placed Plastic Wall PIPE and CAP provided with the AC Set BOX, They Installed the copper pipes and cables on the bare chipped wall hole.
They did not even cover the hole with the wall cap provided with the box. when we asked them to cover the cables with the encapsulation tap, they rejected to do the same and later did after arguments and he did not even cover the hole with while cement provided in the AC set box.They did only one AC installation and went, they keep telling that is not possible this is not possible.
Technician called his boss over phone and gave to me, that person told to put proper round hole on brick wall it cost extra 2500/- rupees and he is not giving proper tools to technicians.
We are very much unsatisfied with the installation and very disappointed on the our decision to go with Godrej :(
Requesting Godrej to send Technicians with proper required tools and should do proper hole in the wall, else it looks very bad and ugly, again we need to search for Cement work people and close the holes in the wall.
Installation in pending for one more AC, which needs additional Copper cables, for that Technician told which cost 750/- Rupees per meter, its too much, why is this so costly? and installation stand used costed 900/- why is so costly??
Please to the needful.
-Kumar Guru
0900871xxxx