goibibo_ibibo is working closely with MouthShut.com to enhance customer satisfaction.
I used goibibo for the first time to book a ticket from Delhi to Kathmandu. During those days they had a very attractive discount offers to those who are booking from apps. I grabbed that opportunity had booked two tickets. From that wonderful experience, I am using it regularly. It is very convenient, easy to use and provides good offers time and again.
It is provided with a very easy and interactive web-platform. I would like to suggest goibibo to reduce its service charge and make slight changes in cancel and refund policy. Consumers are heavily charged while cancelling a ticket. I want this to be slightly in favour of consumers. Otherwise, I have not so much complain. I am using it, and will use it.