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Goibibo

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4.0

Summary

Goibibo
meenakshi @meenu1404
Nov 29, 2018 03:13 PM, 1084 Views

goibibo_ibibo Cares

goibibo_ibibo is working closely with MouthShut.com to enhance customer satisfaction.

Misleading ads to get credit card details

I have booked a hotel in Pay at HOtel offer(screen attached) .


According to the scheme I was supposed to pay at the hotel at the time of check-in, but the company shared my card details with the hotel and whole money was deducted in advance.


When asked about this GOIBIBO refused to accept their’PAY at HOTEL’ offer.


They even dont bother to inform you prior or or after deducting money from credit card.


Morever no invoice is provided for deucted ammount.

Issue Resolved
(0)
Thank you for writing to us. As validated, our specialist team had connected with you and shared the amicable resolution regarding your concern. We regret the initial issue you faced. - Team GOIBIBO
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