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I booked four return international tickets (20 Mar - 24 Mar), which were later cancelled. Its been almost a month now and I still havent received any refund. Every time I call their customer service, they put my call on hold for 15 minutes or more in order to check my history.
My advice - Pay higher price to some other reliable service provider rather than getting trapped by these as
I wish there was an option to give NEGATIVE stars. Goshhhh! Who the hell approved their easy refund and bullsh@# advertisement on TV? Arrgghhhh!