goibibo_ibibo is working closely with MouthShut.com to enhance customer satisfaction.
Booking with goibibo is cool as long as you are 100% sure that you wont need to cancel or reschedule your ticket.
Getting refunds for canceled tickets is literally like begging them for money. You will write 10-12 emails to them explaining them the whole situation. They guarantee you multiple times about the refunds to get processed 3-4 days, which never which never really take place. And ultimately you will end up forgetting about your money.
These people are highly unprofessional and unethical. They dont have any business sense. I would advice you to avoid dealing with them, unless they are providing some really really good deal which you cant find anywhere else.