Google is a renowned company when it comes to an establishment in the market and especially for Indian consumers, they have launched “Google Tez” for transferring money without any hassle. Just like anybody, I have also downloaded the application to transfer money but the second I have updated my phone number, it gave me an error that no account has been linked with the given mobile number. I even tried calling the customer support team but they are wordt in their class as I had to wait about 30 minutes and after hearing the same music, I have disconnected the call.
Concept - New thought but lacks development
Layout - Basic and can be improved for hassle free experience
Features and function - Needs improvement especially in the field of customer service
Usefulness - Lacks in determination