The Grab a Grub onboarding process is complex and time consuming for delivery partners who wants to work for them. You have to give current address proof , who are working outside how they will give current address proof. Secondly the process to assign store is complex either know the Hr or else you have to visit store and they will take one day to process of joining at store. The Hr and team leader isn’t friendly at all everyone just work on their way, you either wait there or else go and comeback another day. For withdrawal of your earnings you have to verify your number, where you have already verified your number while registering. The parcel receiving and delivering experience is very bad compared to competitor like zepto, blinkit and Instamart. Every order you pick definitely has one order missing or they don’t packed the item so you have to face rude behaviour of customer. The Hr and TL work on their own condition non of them compliance with another. The withdrawal takes 1-2days to processed and deposit in your bank account.The in app support system is not friendly at all and half of the complaint they will say to contact HR. If you compliant about improvement of the app they will say contact to HR they will fix the issue how? The last thing is that at the shift end you have to deposit the cash at reliance store which is the biggest work of the day and it’s not easy at all. The cashier will come late and the deposit happen after you clear all the balance with otp verification. Why not give a wallet section where you deposit on your own or received every deposit after delivery of order. They also mark a perticular amount locked, which you can’t use until you resign after that the amount will take another two months to processed or you don’t receive the amount no promises. These types of workflow is discourage delivery partners to join Grab a grub.