I bought a Philips Hi-fi headphone SHP8500 from Greendust. It is a factory second item however it is quality assured by Greendust. I received it after 2 weeks of placing order, it is too late. But that is not actual problem. When I receive the product It was looking OK.
But with in 10 days(not used much) the cable is stripped out in 3 places simply. The label on the box is assured with Greendust certified.
These guys are not accepting for replacement or refurbishment. It is purely a quality issue that they have used this cable with cheap rubber material. I really fed up these guys. I am keep sending mail but there is no response from them. Dont buy any product from Greendust, instead buy from some other source even the price is bit higher. I lost my money. They are irresponsible idiots. Dont ever go with them. I never seen such worst customer service, worst product and worst response from any online shopping network.
In the corner of the website they mentioned 1 year warranty, 15 days return which means that all products should cover under the same. But they denies that.
My order number is 22481168
Stay away from these idiots.
Regards,
Prabhu