We purchased a LG Side-by-Side fridge on 6-08-2013(GCB217BPJVCBWPEBN)(Direct Link: https://greendust.com/Side-By-Side-lg-refrigerator-gcb217bpjvcbwpebn-p-14880.html) for Rs. 53000/- initially it worked fine and had no problems but the disaster started a week ago it started showing error Er CO and stopped cooling, I complained about it to the so called customer care and got a request number 79148 on Saturday 29-3-2014 the service guy showed up on 31-3-2014 (+917408424746) he replugged the machine as a part of quick fix and left in 15 minutes asking to follow the same and take a picture of the Error, but this didn’t helped as the machine showed this message again in an hour every time this error comes the machine stops cooling.
So I again called the customer care and I was given number of the Senior service department Guy Kamlesh(+919956299922) his phone number is always busy now my problem is although I got the fridge for 53000/- whose retail price is 73000/- but I was given assurance from Green Dust that if anything happens they will fix it now my fridge is just a wardrobe where food is kept as it is not cooling at all I did my research on the internet for this particular error and according to them there is some part that needs to be changed and the company changed in since it was a manufacturing defect but since I bought from Green Dust the company warranty is not applicable and I am not likely to get it so I am very devastated and hoping against hope that my problem will be resolved.