Your review is Submitted Successfully. ×

Guru IPTV

0 Followers
4.4

Summary

Guru IPTV
Barry Mistry@barrymistry
Jan 20, 2021 03:26 AM, 7570 Views

GuruIPTV Cares

GuruIPTV is working closely with MouthShut.com to enhance customer satisfaction.

Worst Service Provider and Support!

I have issues with iPTV box ever since I purchased it. Freezing up 3 to 5 times in one minute. Audio is cutting of every 5 seconds. Called dozen times to get this fixed but they go through setting changes over and over without any further help. I have changed everything accept IPTV box on my side. It appears that their streaming or box itself doesn’t work at all. Only thing I have to change is the box. Technical support person Gaurav didn’t help me to talk to his manager and he hung up the phone on me. So rude. I hope they replace a new box so at least I can find out where the issue is otherwise I assume this was a waste of money with 5 years of subscription. If they fix the root cause of the problem I will be happy but I have my doubts. Lets see what happens next. I would like to see if they change my mind about this product.

Issue Resolved
(2)
Thank you for sharing your experience, and we sincerely apologize for the inconvenience you've faced. We completely understand your frustration with the lack of response regarding your device issue, and this is certainly not the service we aim to provide.We have worked hard to improve our customer support processes. Please know that we value you as a customer and we encourage you to reach out to our support team again, and we will prioritize your case to ensure your device issue is addressed.
Post
Please fill in a comment to justify your rating for this review.
Post
Question & Answer