GuruIPTV is working closely with MouthShut.com to enhance customer satisfaction.
I have been using Guru IPTV for 3 years now. Recently, i got another setup box for India setup in March. Before purchasing i specifically asked if IPTV worked in India. The Sales team kept saying IPTV works perfectly in India and they have multiple India located customers. I installed this in India in March. Since installation the IPTV has not worked. I have called Guru iptv 10+ times in last month. Each time the operator says some one from technical team will call and help fix it. It’s been close to one month and no one from Guru IPTV called back. First, they said it was a problem with my internet speed. After increasing internet speed it still didnt work. The next excuse was that its a problem with ISP firewall. The ISP came home and checked Firewall and there was no issues. This time they said its a problem impacting all of India. The service levels of this provider has dropped tremendously that they resort to lying to make sales. Dont trust these guys especially their Sales & Support team. There are many other IPTV providers who do business based on honesty and trust. Guru IPTV better fix the issue or refund the $300 charged for the new set top work which does not work from day 1. My ticket number is 10188028