Agreeing with most customers here, I myself have experienced that Hathyway is arguably the worst service provider that India has to offer. Adding to an inefficient central helpline is an all the more apathetic local cable operator who works as a local agent for the company. Thick skinned lying trouble mongers the lot of them. It would be a great public service if we could just shut down this company for good so that innocent hard working middle class people are not looted of their money! Wish I could rate in the negative!