Quality of hardware on HCL ME Laptop is of poor quality. It seems to be assembled laptop and HCL put their Tag on it. Customer service is also very poor and they took 1 month to replace their faulty parts. My experience with HCL laptop is not very good. In first 6 month charger stopped working. after 11 month DVD stooped working and later on harddisk got crashed. When I approached to customer care to get this check they took more than a month to replace it. I visited more than 6-7 times to their service centre and finally it got replaced. So I will not recommend this to anyone.