The after sales service is very good. I had a problem with it and got a complete replacement. I by mistake left my memory card in my old tablet, which also was send back to me as it is separately again. The features and specs are not to the mark, but considering the price and service, I would say this is one reliable tablet. Now the price have come done. So good choice to go for. Not having a graphic processor and especially not having Google Play Store (and is not installable also) is a great let down. But play store issue can be fixed by other means or through customer care.
Otherwise, it is a good tablet with good battery backup.