HDFC should be the last option for home loan.
I have recently taken home loan from HDFC.
Without going into details of my experience I will just summarise it.
When I applied for the Home Loan I was promised interest rate of 8.65%. When I got the sanction it was showing 8.9% under my login on their website. I asked my RM why is this showing higher. He said its technical error he will correct it.
I didnt receive my sanction letter for several days after that. Then I got suspicious and started following up for it through emails and calls. Finally I received the scan copy of sanction letter which mentioned interest rate of 8.65%. Hence I was relieved. But I kept telling my RM to get it correct in my online account as well and he kept assuring me that he would.
Finally the D day arrived when I had to take the disbursement as the registry for my property was due next day.
When I reached the branch I was asked to sign Loan agreement with interest rate of 9%.
I was shocked. I told them that in my sanction letter it is 8.65%. They said the rate has increased by 0.35%. I checked their RPLR online the increase was only 0.1%. Hence I told them that my interest rate should accordingly be 8.75% and not 9%. They didnt listen and said this is the rate take it or leave it.
At that juncture I had no option. My registry was next day and I could not get another loan in a day. So gun to my head I had to accept the offer.
This is how HDFC cheats big time. I will initiate my official complaint but I have very little hope of any redressal. So beware