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HDFC Bank

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1.5

Summary

HDFC Bank
Smaran Mudbidri@smaran.m
Mar 29, 2011 12:13 PM, 8347 Views
(Updated Dec 03, 2011)
Cumbersome processes, Netbanking hardly works

I have had horrible experience with HDFC - Netbanking does not work properly - try registering a NEFT Third party - does not work. Try registering a new biller - does not work - wonder what works.


I could so far register only 1 NEFT third party transfer entry so far!


Though the bank has my PAN card - for enabling any service on  Netbanking for the same account - they request for a PAN card.


Other banks seem much more easier than this.


03-dec=11: to add  The ATM pin works through phone banking but does not work on ATMs!


Also the procedure to reset the phone banking pin / ATM pin is very cumbersome - security kills the owner of the account. Other banks provide better authentication mechanisms in case one does not remember their phone banking pin like DOB/Address etc. to get past the problem. Especially if one is Travelling its impossible to rectify a situation without this information. So much security is uncalled for.

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