I had opened a FD Account with HDFC on 16/07/2008. The Account # 013345. The money has been deducted from my savings account on 19/07/2008. The FD was opened through Telephone Banking. The Interest Rate Promised was 9.75%.
However the interest rate given was 9.5%. Secondly, it is almost more than 1 month , the Bank has not yet sent the FD Receipt to me. I was promised that the FD Receipt will be mailed to my address with in 4 dyas. I am fed up with calling the customer support number 080-66003333 as they give me only ticket numbers (one number is 235610096) and no solution. They promised that you will receive in couple of days. We have sent it by so and so courier, etc. But I have not received the same. Therefore my general advice is never book a FD through phone banking. Just walk into a branch and hope u get better service.
regards,
Gouri Prasad