I got a personal salary account from a company in Delhi for which I worked for a year and that is how I came in touch with HDFC Bank. I liked their service then and hence shifted it to a personal classic premium account with Platinum Debit Card.
But my happiness was shortlived. Although the bank is fine when it comes to only maintaining the account, issuance of cheques, chequebook, debit card related queries etc.
But as soon as I applied for Plot Loan. Trouble started. They kept on hanging me for 3 weeks only to tell me that my plot loan is rejected on the basis that I don’t have sufficient earnings.
Okay someone would think this a valid reason but with so much in fixed deposits, fixed assets of mine, plus IT returns healthy I had doubt. So I applied with PNB and ICICI for plot loan and they did approve my loan and finally I did get my loan from PNB.
I told the same to HDFC official to see that how other bank could accept my loan application and why can’t you guys. They said they had some stringent policies for loan.
Okay fine. I applied for a current account for my business next time in 4 months time. I thought this is nothing related to financial condition and should be done quickly.
This time also they kept me hanging for a week only to tell me that my application is again rejected. Again this time I told them that please return me my documents but they said please open an account with some Co-operative Bank first then we will open your account. Don’t understand what is this?
Why should I open another account first? Bloody nonsense.
I just applied with ICICI and Axis and Axis opened my account in 3 days. Again Hopeless service by HDFC Bank.
I still never received back my documents after application was rejected.
Lastly I applied for a Credit Card this month. Not to mention this was also rejected by HDFC Bank. Obviously some hopeless reason came up. This time saying we don’t issue credit card to businessmen and please apply for a fixed deposit of 50, 000 and then we will issue a credit card against it. Obviously I applied with other banks and all wanted to issue a credit card to me. I just took the ICICI Bank Credit Card this time as they had good offers.
Finally now I have decided to close my account with HDFC because I can’t continue with a bank which for no reason can provide me other services whenever in need.
I have shifted to Axis and ICICI and obviously SBI as well which are good and of course better than HDFC.